Frequently Asked Questions

Everything you need to know about Health Improvement Institute and how we work together.

Do you accept insurance?

No. This is a self-pay practice. I do not accept insurance or submit claims to insurance companies.

However, labs and medications can be billed to your insurance. I order labs through LabCorp or Quest, and prescriptions are filled at your regular pharmacy. I don’t control whether your insurance covers these services, but many plans do.

I cannot see Medicare beneficiaries at this time. My practice focuses on adults ages 30-60.

What’s included in the $299/month membership?

• Month 1: 90-minute comprehensive onboarding visit + 30-minute follow-up
• Month 2+: Monthly 60-minute follow-up visits
• Direct physician access via text/email during business hours for non-emergent questions
• Sick visits via telehealth for respiratory infections, UTIs, and common illnesses
• Medication management including GLP-1s when clinically appropriate
• Advanced metabolic lab ordering & interpretation
• Evidence-based supplement recommendations (no sales or commissions)
• Personalized prevention plan tailored to your goals and risks

What services do you provide?

I provide comprehensive metabolic and chronic disease care including:

• Monthly physician visits for ongoing metabolic management
• Chronic disease management (prediabetes, hypertension, high cholesterol, weight loss)
• Medication management and optimization
• Direct access for non-emergent medical questions between visits
• Sick visits for common illnesses (respiratory infections, UTIs, etc.)

What I don’t provide:

• Vaccines and immunizations
• Procedures (sutures, biopsies, etc.)
• OB/GYN care
• Emergency care (dial 911 or go to ER)

For these services, you’ll maintain relationships with appropriate providers. Many patients find they use their regular PCP primarily for vaccines and age-appropriate cancer screenings.

Can I cancel anytime?

Yes. There is no long-term contract. You can cancel with 30 days’ notice.

How do labs and medications work?

Labs are ordered through LabCorp or Quest and billed separately to your insurance (or paid out-of-pocket if your insurance doesn’t cover them).

If your insurance doesn’t cover comprehensive metabolic panels, I can help you access direct-to-consumer lab options like Function Health, Mito, or Superpower (typically ~$500/year).

Medications are prescribed and filled at your regular pharmacy. Your insurance may cover them. I don’t control insurance coverage, but I can help you find the most affordable options when needed.

How is this different from my regular doctor?

Your regular doctor sees 20-30 patients per day in 15-minute appointments while managing 2,000+ patients. I limit my panel to 100 patients maximum.

This means:

• 60-90 minute visits instead of 15 minutes
• I actually know your medical history and goals
• Direct text/email access instead of phone trees
• We address root causes instead of just managing symptoms
• Monthly follow-ups to optimize your plan, not “see you in 6 months”

What are your office hours?

Office hours: Monday–Friday, 9 AM–4 PM

Secure text & email support: Monday–Friday, 8:30 AM–6 PM

Initial comprehensive intake appointments: Select evening hours available for new patient onboarding

Do you work with my other doctors?

Yes. During your initial visit, I review all medical records and current medications from your other providers.

I value shared decision-making. If you’re seeing a specialist (cardiologist, endocrinologist, etc.), I won’t change their medications without discussing it with you first.

However, I don’t provide ongoing care coordination or extensive communication with other providers. My focus is on your metabolic health and chronic disease management.

Where are you located? Do you offer telehealth?

Initial optional home visit included for patients in: Moorestown, Cherry Hill, Mount Laurel, Marlton, Haddonfield, Collingswood, and surrounding South Jersey communities. Additional home visits available for an extra fee.

Telehealth available in: New Jersey, New York, Pennsylvania, California, and Florida

Most ongoing care happens via secure video visits. Home visits are primarily for comprehensive initial assessments when beneficial.

Do you prescribe GLP-1 medications like Zepbound or Wegovy?

Yes, when clinically appropriate. I prescribe FDA-approved GLP-1 medications (tirzepatide/Zepbound, semaglutide/Wegovy) as part of comprehensive metabolic management.

These medications work best when combined with nutrition optimization, movement, and addressing underlying metabolic dysfunction. I don’t prescribe them in isolation.

Many insurance plans now cover GLP-1 medications for diabetes or obesity. If not covered, options like Lilly Direct offer tirzepatide for $299-449/month.

Who is this practice for?

This practice is for adults ages 30-60 who:

• Have prediabetes (A1C 5.7-6.4) or Type 2 diabetes
• Have high blood pressure or are on BP medications
• Have high cholesterol or cardiovascular risk factors
• Need to lose 20-50+ pounds
• Are exhausted of hearing “watch and wait” from their doctor
• Want to prevent heart disease and stroke, not just manage symptoms

This practice is NOT for:

• Advanced diabetes with complications requiring an endocrinologist
• Active heart disease requiring cardiology management
• People looking for quick weight loss without addressing root causes
• Medicare beneficiaries (I cannot see Medicare patients at this time)

How do I get started?

Book a free 15-minute discovery call to discuss your health goals and whether this practice is the right fit for you.

Call or text: 856-291-6452

Email: info@healthimprovement365.com

Ready to Get Started?

Schedule your free 15-minute discovery call today.

Call or text: 856-291-6452